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American Red Cross Gives Military Families Easier Access to Emergency Communication Services

Darke County, OH June 10, 2011 As part of an ongoing effort to better serve the military community, the American Red Cross is making changes that it will move to a single telephone number for its emergency communication services.

Beginning June 13, 2011, at 8:00 a.m. EDT, all military members and their families can use one number- 877-272-7337 (U.S. Toll Free) to send an urgent message to a service member. The change means that all military members and their families can use this single number to initiate an emergency communication, regardless of where they live.

“An emergency situation can be a very stressful time for a military family, and having just one common telephone number to remember can make a difficult situation a little easier,” said Sherri Brown, Senior Vice President for Service to the Armed Forces.  “U.S. military personnel and their families can remain confident that the Red Cross will be there to keep them connected when there is a crisis at home.”

A call to 877-272-7337 allows Red Cross emergency communications services to put military personnel in touch with their families following the death or serious illness of an immediate family member, the birth of a service member's child or grandchild or when a family faces other emergencies.  Additional Red Cross services such as case management and emergency financial assistance also are available.

"This change allows local caseworkers to concentrate on  providing effective and comprehensive casework follow-up to the military families home here in our community”, stated Lynne Gump, Darke County American Red Cross Executive Director, “Additional services and referrals are often needed besides the emergency communication piece that the American Red Cross is known world-wide to deliver.” 

The Red Cross Service to the Armed Forces program provides assistance to more than 2 million service members and many of the nation's 24 million veterans. The Red Cross provides emergency communications linking service members with their families during time of crisis; comfort and care in military and veterans medical facilities; access to financial assistance in partnership with the military aid societies; information and referral and assistance to veterans. The Darke County Chapter of the American Red Cross is a participating agency of the Darke County United Way.


 
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