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Technology and
the Funeral Home
Braund Pope and Oliver Floyd Funeral Homes Embraces Kiosk Technology
Every industry has embraced new technologies to build and improve their
business and better serve their clients. Now the funeral industry is
just as progressive.
Braund Pope and Oliver Floyd Funeral Homes in New Madison and
Greenville now offer an electronic guest registry —a simple tool that
allows them to serve their families, connect with the community and
enhance their business all at once. The portable touch screen, tablet
kiosk—which can be used at a funeral home, church, cemetery or other
venue where a memorial service or burial is held—will streamline
information gathering and more, bringing funeral service into the
technology age in exciting ways.
“The electronic registry will make it easier for families to send out
thank you cards via address labels that will be printed for them, and
it will also allow multiple family members to have a visitation record
of who attended their loved ones service. It will also provide friends
and family an opportunity to donate to a loved one’s memorial request
at the time of the service,” said Eric Fee, Owner. “We want to make
sure that each service we offer directly benefits the family we serve.
It isn’t about adding technology for technology sake. For us… it’s all
about celebrating lives and serving families!”
Those who attend a memorial service will register using an electronic
guest book, and have the option to make secure credit or debit card
donations to a memorial on the spot. And while the kiosk is extremely
user friendly, funeral home staff will be present to assist those
unfamiliar with touch-screen technology.
“We are looking forward to using the registry to better serve our
families, the community and our guests at the funeral home,” said Fee.
“We’ve always been sensitive to families’ needs, and implementing an
electronic registry is just another way we can make the funeral process
a little easier and more convenient. The other huge advantage is once
you are already in the registry, signing in is just a simple click. The
last benefit is in regard to care - families and guests alike will
experience a blessing because it will send guests a reminder of
milestone dates so they can continue to care for the family in the
months ahead.”
For more information about Braund Pope or Oliver Floyd Funeral Homes,
visit www.oliverfloyd.com or call 548-1133 or 996-1051.
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