Senator Sherrod Brown...
March 7, 2012
Some of the
most important work that I do has nothing to do with votes cast on the
floor. As your senator, my most important job is serving you and
constituents cut through red tape when dealing with the federal
That means helping seniors access the Social Security benefits they
into, assisting veterans and their families in obtaining military
medals that they earned but never received, and helping small
are looking to create jobs and access federal tax credits or lending
than 200 roundtables that I have held all over the state, I’ve heard
constituents who must spend hours on the telephone correcting a
problem with a federal agency. They shouldn’t have to do this, and my
here to help ease this burden.
That is why
my offices located in Cincinnati, Cleveland, Columbus, and Lorain are
every business day to serve you. With field offices in every region of
state – including rural areas in Southeast and Northwest Ohio – my top
is constituent services.
need of assistance can visit
or call my office toll-free at 1-888-896-OHIO (6446).
wondering if we could help you? Let me provide a few recent examples of
constituent services team have assisted Ohioans.
constituent from Southwest Ohio who was being denied Social Security
she earned recently contacted my office to try to resolve the issue
Social Security Administration. She received a letter from SSA stating
Social Security benefits had been terminated “as she requested” – but
made no such request. The Ohioan was instructed to call again in 15
in another 15 days, then in 48 hours. My office reached out to the SSA
office to explain the problem. They found that nothing was in the
her inquiry, and a change was made to ensure that she received the
A widow of
a soldier from Stow who was killed in Vietnam asked my office to help
several medals she had lost in a move more than 30 years ago. My office
discovered that in addition to the four medals identified, the widow’s
was also eligible for a Purple Heart, Bronze Star, and other awards for
bravery. As a proud member of the Senate Committee on Veterans’
Affairs, it is
always a privilege for me to help veterans and military families obtain
replacements for lost medals and new medals that servicemembers may
this month, a veteran was referred to my office after being denied
at the Louis Stokes VA Medical Center even though he had 100-percent
service-connected disabilities. My office contacted the VA Medical
Director who determined that an error had been made and our veteran was
eligible for dental care. The veteran was immediately scheduled for a
comprehensive dental evaluation.
and military families – who often move from base to base – may not
easy access to the documentation and records needed to receive
benefits and medals. Last year, my office helped more than 500 Ohio
and their families find these records so that they could apply for
or the benefits they earned.
there are Ohio companies who want to expand operations and hire new
but federal bureaucracy stands in their way. Cool Containers, LLC, a
Marietta-based company, produces specialized containers used to ship
pharmaceuticals and other temperature sensitive materials. This Ohio
struggled for years to secure approval from U.S. Federal Aviation
Administration (FAA) until my office intervened. With our help, the FAA
approved the PharmaPort 360™ temperature controlled shipping container
developed and manufactured by Cool Containers, LLC for use in
military air transport. The FAA airworthiness certification follows
and a half years of formal testing and review of design, systems
practices and documentation.
important work to do to improve the quality of life for Ohio seniors,
families, and businesses. Legislation is a paramount aspect of that
members of Congress who are concerned about their neighbors do more
speeches on the Senate floor.
of my most important jobs as Senator is
fulfilling constituent services—from helping Ohioans cut red tape to
with government resources. If you or your family needs assistance,
contact my office at 1-888-896-OHIO. It’s an honor to serve you.