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Metro still has issues, but the football’s good
By Susan Olling

It’s just January, but there’s been some comment-worthy things going on in the greater D.C. environs.
 
Until recently, I’ve believed that using our little subway system means being on an adventure.  Unfortunately, adventure may not be quite the correct word that regular riders, including yours truly, would use at the moment.   I’m not worried about a terrorist attack.  This Metro regular wonders how much worse Metro’s reliability and safety can get.  Sorry, tourists, your opinions don’t count.
 
During the first week of 2016, two cars on a train became separated.  During rush hour.  While the train was moving.  It automatically stopped, and the passengers in the train were stuck in a tunnel for about thirty minutes.  The two cars were eighteen inches apart.  They were pushed back together, and the train was pulled to the nearest station.  Fortunately, there were no reported injuries.  Just the delays that always occur due to single tracking around an incident.   Metro’s still investigating, but they’ve found an “anomaly” with something in the train’s coupler system.   Wow, a problem with the coupler system.  Who would have thought?  I’m always a bit leery when the train in which I’m riding stops between stations.  Now we have something new to think about.  Has the train come apart?
 
One recent weekday morning, there were cracked rails on two stretches of one of the lines.  Passengers had to contend with single tracking trains that created the usual delays for anyone trying to get anywhere on that line.
 
Rowdy teenagers have been a problem on Metro for years, particularly when these kids are out of school for the day.  More recently, there have been reports of bike riding on station platforms, kids discharging fire extinguishers and kicking rail car windows, and fights.  Passengers have been attacked by groups of these hooligans.  Probably the worst of these occurred involved a passenger who was mugged by teenagers on his way home from work.  During the attack, which apparently began as a robbery attempt, the man’s jaw and collarbone were broken; and he had a concussion.   Once you’re in a train, there’s nowhere to go when these little trolls decide to commit a crime.  Metro police should be more of a presence on trains and in stations to begin with, but certainly when the kids are about.  Probably too much to ask.
 
We can’t forget the robberies that go on as well.  Favorite targets are people who are hypnotized by their electronic devices whether they’re on a train or waiting for one.  Someone grabs the electronic toy, and off they go.
 
I think I’ve mentioned in the past that one of Metro’s overhead announcements mentions no smoking in the Metro system.  A couple of Saturdays ago, while waiting for a Shady Grove train, I smelled cigarette smoke.  Further down the platform was someone smoking.   If you can’t wait to light up, do it somewhere else.
 
There was news a few days ago that some Metro employees were being charged with theft.  Per the reports, there was quite a little scheme going on.  But now they’re former Metro employees under arrest.
 
Metro wasn’t the only entity causing lots of discussion.  One of our public utilities decided to upgrade its eService portal a week before Christmas as people were due to pay their bills.   A few days after the exercise was supposedly completed, people were still having trouble paying their bills on-line.  We seemed to be part of the smaller group that could get into our accounts and schedule payments.  As of this writing, the portal still has “issues” (no, the word is problems).  This company’s helpful suggestions include trying to log-in during off-peak hours or using your mobile device.  Don’t try to log-in between midnight and 3:00 a.m.  That’s when there’s maintenance going on to resolve technical problems.  Or customers can call and pay their bills over the phone.  No, just get this “upgrade” done properly.
 
The Washington football team, at least that’s what some sportswriters call it, stumbled their way into the playoffs and quickly stumbled their way out.  This bunch should be thankful they played in a powder-puff division.  At one point, it was thought the winner among the sorry quartet that was the NFC Least might have a 6-10 record.  Hope sprang eternal among the sportswriters, talking heads, and fans.  The Redskins faithful are now talking about bigger and better things next season.   Yawn.
 
I thoroughly enjoyed the Seattle-Minnesota game, though.  Perfect football weather and a clean game.  Unlike what happened in Ohio.  Thank goodness the Steelers won.


 
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